The hotel offers amenities for your comfortable stay and unforgettable experiences
Luxurious Zeta Suite
“The Zeta Suite was a delight with its spacious layout and elegant decor, making our one-night stay feel extra special.” view full review
Impressive Breakfast
“The breakfast selection was extensive, especially for someone on a gluten-free diet, which made for a good start to the day.” view full review
Easy Parking
“Having free parking right outside the main building was a fantastic convenience, adding to the overall ease of our stay.” view full review
Accessible Spaces
“The main building featured well-thought-out spaces that ensured comfort and access for all guests, enhancing the overall experience.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Guest Parking
Electric kettle
Services
Room service
Welcome drink
Dining
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Children
Cots
Spa & Leisure
Sun terrace
Leisure/ TV room
Room features
Air conditioning
Heating
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Sink
Self-catering
Electric kettle
Media
Flat-screen TV
Show more
Location
Somerset Place,
Swansea,
United Kingdom,
SA1 1RR,
West Glamorgan
Map view
Somerset Place,
Swansea,
United Kingdom,
SA1 1RR,
West Glamorgan
City landmarks
Castle
Swansea Castle
920 m
Tourist Information Centre Plymouth Street
Swansea Marina
940 m
Gallery
Glynn Vivian Art Gallery
950 m
Church
Cathedral Church of St Joseph
1.4
km
Public Building
Brangwyn Hall
2.1
km
Pobbles Bay
990 m
Welsh Coastal path
780 m
Whiteford National Nature Reserve
990 m
Park
Cwmdonkin Park
2.2
km
Stadium
Liberty Stadium
2.7
km
Mosque
St Andrew's English Calvinistic Methodist Chapel
1.0
km
Nearby
Museum
National Waterfront Museum
290 m
Park
The LC
300 m
Museum
Swansea Museum
120 m
Gallery
Dylan Thomas Centre
130 m
Gallery
Mission Gallery
230 m
Botanical Garden
Plantasia Tropical Hothouse
470 m
Square
Castle Square
450 m
Church
The Collegiate & Parish Church of St. Mary's
390 m
High Street
High Street
530 m
Museum Park
50 m
1 York Street
Cygnet Distillery
190 m
Gallery
Attic Gallery
300 m
New Oxford Building Oxford Street
Oxford Street
440 m
Shopping Area
The Quadrant
550 m
Market
Marina Market
230 m
Museum
Swansea Museum Tramway Centre
220 m
Swansea SA1 1YB
Swansea Observatory
520 m
Casino
Grosvenor Casino Swansea
560 m
Mall
Parc Tawe Shopping Centre
390 m
Restaurants
Morgans Restaurant
10 m
Somerset Place Morgans Hotel
Frankie & Bennys New York Italian Restaurant & Bar
100 m
The City Gates 31 Wind Street Unit 14 The City Gates
TGI Fridays
120 m
The City Gates 39-40 Wind Street
1825 Coffee Shop
140 m
1 Somerset Place 1825 Conferences & Events Dylan Thomas Centre
Juniper Place
230 m
1 York Street
Old Havana
230 m
1 York Street
Pumphouse
490 m
Pump House Quay Maritime Quarter
Coyote Ugly Saloon
200 m
The City Gates 41 Wind Street
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Modern Bathroom
Great Location
Inexperienced Breakfast Staff
Unconventional Shower Design
7.8/10
Very good
Rooms
8.2
Location
9.0
Service
7.8
Dining
7.6
Guest reviews
7.8/10
based on 5 reviews
8.6
8.6/10 based on 2750 reviews
John
United States,
January
2024
7.8/10
I had a pleasant stay at this hotel. The room was clean and comfortable but had a slightly unusual layout with the shower above the tap. The bathroom itself was very modern, and the shower was fantastic. The hotel offers excellent service, especially from the breakfast staff who were a bit inexperienced but tried their best. The location is ideal, right in the city center within walking distance of all attractions. The dining experience was satisfactory, with Welsh ingredients in the menu. The facilities were good overall.
Rooms
8.0
The room I stayed in was clean and comfortable. The shower above the tap took some getting used to, but the bathroom was modern and the shower itself was excellent.
Service
7.0
The service at the hotel was good overall. The breakfast staff may need a bit more training, but everyone was friendly and welcoming.
Location
9.0
The hotel's location is perfect, right in the city center with easy access to all attractions and even close to the Marina.
Dining
7.0
The dining experience was decent, with a selection of Welsh ingredients. It would be nice if certain items like muesli were included in the rate.
Facilities
8.0
The hotel offers decent facilities for a comfortable stay.
Modern Bathroom
Inexperienced Breakfast Staff
Frederick
United Kingdom,
December
2023
7.8/10
The hotel is ideally situated in Swansea City, close to the city center and within a lovely waterfront location that offers easy access to the key attractions. The rooms are well-equipped, but some areas could use improvement. The service is friendly overall, but training days for staff may enhance the guest experience. The dining experience offers delicious Welsh ingredients but should be more inclusive in pricing. The facilities are satisfactory, catering to basic needs.
Rooms
8.0
The rooms are comfortable and equipped with necessary facilities.
Service
7.0
The staff is friendly, but additional training could enhance the service.
Location
9.0
The hotel is conveniently located in Swansea City, within walking distance to all attractions.
Dining
8.0
The dining offers tasty dishes with Welsh ingredients, but pricing could be more transparent.
Facilities
7.0
The facilities provided meet basic needs for a comfortable stay.
Mark
United Kingdom,
September
2023
9.2/10
The hotel is wonderfully located in Swansea city center, close to all attractions. The rooms are spacious, with high ceilings and ample supplies for making hot drinks, and the excellent shower adds to the comfort. The service from the staff, especially the breakfast team, was top-notch. The dining experience was a delight, with homemade pizza and a welcome drink to enjoy. The facilities are modern and well-kept, offering a perfect stay close to everything.
Rooms
9.0
The rooms are spacious with high ceilings, ample supplies for making hot drinks, and an excellent shower.
Service
9.0
The service from the porter to the bar staff and breakfast team was exceptional.
Location
10.0
The hotel is perfectly situated in Swansea city center, near the outside decking area and within walking distance to all attractions.
Dining
9.0
The dining experience was excellent, with included homemade pizza and a welcome drink.
Facilities
9.0
The modern facilities are well-kept, offering everything needed for a comfortable stay near all the city attractions.
Henry
United States,
July
2023
7.8/10
The hotel is ideally situated in the heart of Swansea city center, within walking distance to all attractions. The rooms are beautifully decorated with nice touches of luxury and great lighting, providing a character-filled stay. However, some training may be beneficial for achieving silver service standards. Overall, a wonderful stay with a few areas that could be improved.
Rooms
8.0
The rooms are beautifully decorated with nice touches of luxury and great lighting, offering a character-filled stay.
Service
9.0
The service, from the porter through bar staff and especially the breakfast staff, was exceptional. A welcome drink added a nice touch to the experience.
Location
8.0
The hotel's location in Swansea city center is perfect, within walking distance to all attractions and just a short distance to book taxis or reach events. However, the noise level from nearby pubs could be bothersome at times.
Dining
7.0
The dining experience was satisfactory, with Welsh ingredients used for some dishes. It would be nice if dining could be included in the rate to enhance value for money.
Facilities
7.0
The hotel provides convenient facilities for a comfortable stay, however, some additional amenities could enhance the overall guest experience.
David
United States,
May
2023
7.6/10
My stay at the hotel was quite pleasant overall. The rooms were well-kept, although some aspects like the shower placement were a bit unusual. The service was friendly, but there were some areas where improvement could enhance the experience. The location was convenient, right in the heart of Swansea city center, making it easy to explore the surroundings. The dining experience had its ups and downs, with some items included in the rate while others should have been. The facilities were decent, offering the essential amenities for a comfortable stay.
Rooms
8.0
The rooms were well-kept, with a comfortable bed and an excellent bathroom. However, some design choices like the shower right above a tap were a bit unusual.
Service
7.0
The staff, from the porter to the bar staff, were friendly and welcoming. However, there is room for improvement in certain service aspects.
Location
9.0
The hotel is conveniently located in Swansea city center, within walking distance of all key attractions. It's close to everything, making it easy to explore the area.
Dining
7.0
The dining experience had its moments. Some items like croissants and muesli were included in the rate, but others should have been. The signature dishes were enjoyable.
Facilities
7.0
The facilities were adequate, providing a comfortable stay for guests. However, there were no specific standout features that set them apart.
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